
Problem Possible cause Remedy
No cookware on the cooking
zone
Place cookware on the cooking
zone
The diameter of the bottom of
the cookware is too small for the
cooking zone
Move onto a smaller cooking
zone
Use suitable cookware
is lit
Overheating protection for the
cooking zone has been triggered
Switch off the cooking zone.
Switch the cooking zone on again
Automatic switch off has been
triggered
Switch off the cooking zone.
Switch the cooking zone on again
and number are displayed
Electronics fault Disconnect the appliance from
the electrical supply for a few
minutes (Take the fuse out of the
house’s wiring system) If after
switching on again,
is
displayed again, call the
customer service department
If you are unable to remedy the
problem by following the above
suggestions, please contact your dealer
or the Customer Care Department.
Warning! Repairs to the appliance
are only to be carried out by qualified
service engineers. Considerable
danger to the user may result from
improper repairs.
If the appliance has been wrongly
operated, the visit from the customer
service technician or dealer may not
take place free of charge, even during
the warranty period.
Operating noises
Depending on the material and the processing
of the base, the following noises may occur
when using induction cooking zones.
1
3
2
• Cracking noise
1
when using cookware made of different
materials (Sandwich construction)
• Whistling
1
when using an individual cooking zone or
several cooking zones with high powers
when the cookware is made of different
materials (Sandwich construction)
• Humming
2
can occur at high power levels
• Clicking
2
during electric switching processes
19
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