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Something not working
If the hob is not working correctly, please car-
ry out the following checks, before contacting
your local Service Force repair agent.
In the event of any other fault codes that arise,
disconnect the appliance from the electrical
supply for a few seconds (take out the fuse
from the housing wiring system). If the fault
code is displayed again, please call your local
Service Force repair agent and report the fault
code.
IMPORTANT:
If you call out an engineer to
a fault listed below, or to repair a fault caused
by incorrect use or installation, a charge will
be made even if the appliance is under guaran-
tee.
Problem Possible cause Remedy
The appliance cannot be switched
on or is not operating
More than 10 seconds have
passed since the appliance was
switched on
Switch the appliance on again.
The lock is switched on Switch off the lock (See the sec-
tion “Locking/unlocking the con-
trol panel”)
The child safety device is
switched on
Deactivate child safety device
(See the section “Child safety de-
vice”)
Several sensor fields were
touched at the same time
Only touch one sensor field
Automatic switch off has been
triggered
Remove any objects (pan, cloths,
etc.) that are lying on the control
panel. Switch the appliance on
again
The residual heat indicator is not
displaying anything
The cooking zone was only on for
a short time and is therefore not
hot
If the cooking zone is supposed
to be hot, call your local Service
Force Centre.
The automatic warm up function
is not switching itself on
There is still residual heat on the
cooking zone
Let the cooking zone cool down
The highest heat setting is set The highest heat setting has the
same power as the automatic
warm up function
Sensor fields are getting hot Cookware too big or placed too
near the controls
Place cookware in the middle on
one of the four cooking zones.
Place large cookware on the back
cooking zones in preference.
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